Thank you for choosing our online website analysis services. We are fully committed to providing high-quality, reliable, and accurate reports that help you understand and improve your website’s performance, security, and overall health. It is important to emphasize that all services we offer are delivered exclusively online as digital products. These include comprehensive reports, detailed analyses, monitoring data, and other results, which are provided through electronic means such as downloadable PDFs, email correspondence, or access to secure online dashboards. Since our services are purely digital and intangible, traditional returns of physical goods do not apply, and our refund and returns policy is designed specifically to reflect the nature of digital service delivery.
Refunds may be considered only in specific situations where our service fails to meet the expected standards due to issues on our side. Such situations include, but are not limited to, failure to deliver the ordered online report or analysis because of technical problems or system malfunctions; if the report you receive is demonstrably incomplete, inaccurate, or corrupted due to errors in our processing systems; accidental duplicate purchases made within a short time frame; or mistakes related to payment processing and billing errors. We strive to ensure all services are delivered promptly and correctly, but in rare cases where problems arise, we want to make the refund process as clear and straightforward as possible.
To request a refund, you must contact our customer support team within seven calendar days from the moment you receive the service report. Your refund request should include your order number, contact details, a clear description of the problem you encountered, and any relevant evidence such as screenshots or error messages that support your claim. Upon receiving your request, our team will carefully review all information and respond within five business days with a decision. If your refund is approved, the refunded amount will be returned to your original payment method within ten business days, depending on your bank or payment provider’s processing time.
Please understand that refunds are not available in cases such as a change of mind, a misunderstanding or misinterpretation of the service description prior to purchase, failure to provide correct or complete website URLs or necessary information which affects the accuracy of the reports, user errors that result in inaccurate or unexpected outcomes, or dissatisfaction with the automated recommendations and analyses which are generated based on the input data you provide. Since all our services begin processing immediately upon order placement and are delivered digitally without delay, cancellations after purchase are generally not accepted. We strongly recommend carefully reviewing all service descriptions and terms before confirming any purchase to ensure the service matches your needs.
If you have any questions, require further clarifications, or need assistance regarding our refund and returns policy, please do not hesitate to reach out to us at info@no-delogic.info. Your satisfaction and trust are very important to us, and we are dedicated to providing you with excellent online services, clear communication, and dependable support to help your website succeed.
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